Episode 13
Failing fast is a great thing, but fail forward – so that you’re moving
What is the secret sauce for a successful product launch? The secret is to create a knowledge-intensive company where there is a dynamic between knowledge creation and knowledge sharing across the entire company.
Sudhanshu Srivastava
Sudhanshu Srivastava
Entrepreneur | Customer Success | Product Success
Sudhanshu Srivastava is an accomplished product and customer executive. Sudhanshu is the business owner of Navikarna that focuses on business agility coaching and customer success. Previously he was the VP of customer success at SAP focusing on driving people transformation together with building an organization.
You have to adapt the way it works for your team. And this is about the team making that decision. So once they start taking the decision, the skin is getting into the game and then they start changing. And it is a slow process. But that’s the transformation. and that’s the victory.
Listen to Sudhanshu Srivastava talks about how to develop a product mindset with a joint responsibility throughout the company. He talks about how important it is that we all are responsible for the success of the product, which translates into business success, which also translates into customer success.
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