Insights From Industry Leader

I. Small Steps Create Big Change

Continuous improvement isn’t about massive overhauls. Real progress comes from countless small, incremental steps that build up over time. By breaking challenges into manageable pieces, teams can innovate without overwhelm—and look back to see how far they’ve come.

II. Invest Employees in the Solution

Change management succeeds when employees aren’t just informed, but actively involved. When people are asked how to make their work easier, their engagement and pride go up—and they become champions of the change across teams.

III. Automation Is More Than Productivity—It’s About People

Automation at Mouser Electronics didn’t just increase output. It improved employees’ quality of work life by reducing fatigue and mistakes, showing that investing in technology can simultaneously benefit both the business and its workforce.

Quotes From Our Guest

“If you have followers, then you are a leader. It’s not a title… Are you able to execute change and make things better?.”

– Pete Shopp, Senior Vice President of Business Operations at Mouser Electronics

 “There’s nothing that happens in our warehouse when it comes to continuous improvement where it’s one person making it happen… There’s always multiple people involved, and then there’s actual change management.”

–Pete Shopp, Senior Vice President of Business Operations at Mouser Electronics

Actionable Tip For You

Ask for Input from the Front Lines

Next time you consider a change in process or technology, start by asking the people who do the work every day: “What’s your biggest challenge, and how could we make your job easier?” Listen, and put their ideas into action. Their insights can reveal bottlenecks, inspire practical improvements, and build broad support for change.

Challenge For You

Involve Your Team in the Next

Change Identify an upcoming change—big or small. Before you roll it out, create a forum or meeting where team members from every level can contribute ideas and raise concerns. Strive to include at least one suggestion from the front line in your rollout. Notice how engagement and ownership shift when everyone has a seat at the table.

Leadership is a journey—not a destination

Thanks for tuning in and growing with us. Stay curious, stay bold, and keep shaping the future of your industry.