Three Insights on Leading with Impact

I. Cultural Awareness Is a Strategic Leadership Skill

Leading global teams requires more than a one-size-fits-all approach. Around 20% of how you operate must adapt to local culture—whether that’s where you place a door or how decisions are communicated. Ignoring cultural nuance isn’t just tone-deaf—it’s a missed opportunity for growth, trust, and alignment.

II. Clear Communication Is the Glue in Global Teams

You can’t over-communicate—especially in international organizations. Leading across time zones and borders demands proactive, repeatable communication habits to ensure everyone is seen, heard, and informed. It’s the antidote to disconnection in distributed teams.

III. Listening Drives Trust and High Performance

Listening isn’t passive—it’s active leadership. Following up, recapping discussions, and confirming shared understanding are crucial when working across languages and cultures. This level of attentiveness builds trust, boosts engagement, and empowers diverse teams to thrive.

Quotes From Our Guest

“You can globalize a lot—but there’s always that 20% that must stay local. When you ignore culture, you miss the opportunity to grow your organization.”

– Mark Burr-Lonnon, President, EDAC Group

“If you ignore someone’s input and say nothing, they go quiet—and they don’t come back. Everyone needs to feel heard. Everyone deserves a seat at the table.”

– Mark Burr-Lonnon, President, EDAC Group

Actionable Tip For You

Bridge Cultures Through Better Communication

At your next meeting with a global colleague or remote team, actively ask for their perspective, then follow up with a brief written recap. Include a question like: “What stood out most for you?” or “Did I explain that clearly?” This not only ensures clarity—it also builds trust and shows true respect for diverse ways of working.

Challenge For You

Show Cultural Respect in a Meaningful, Everyday Way

This week, take one small step to acknowledge a colleague’s local custom or cultural value—like approving a workspace change for feng shui. Whether it’s the way a meeting opens, a holiday observed, or simply how feedback is given, showing respect through action builds stronger, more inclusive teams.

Leadership is a journey—not a destination

Thanks for tuning in and growing with us. Stay curious, stay bold, and keep shaping the future of your industry.